Cookie Policy

This Cookie Policy explains how James & Chloe Melbourne uses cookies and similar technologies on our website.

If you have any questions regarding this Cookie Policy, please contact us at:
📧 info@jameschloemelbourne.com

What Are Cookies?

Cookies are small text files stored on your computer, tablet, or smartphone when you visit a website.

They help websites:

  • Function properly

  • Improve user experience

  • Remember preferences

  • Provide insights into visitor behaviour

Cookies do not typically contain personally identifiable information, but they may be linked to personal data that we hold about you.

Types of Cookies We Use

1. Functional Cookies

These cookies are necessary for the proper operation of the website, including:

  • Secure checkout functionality

  • Shopping cart management

  • Account login and authentication

  • Basic website security

Without these cookies, certain website features may not function correctly.

2. Analytics Cookies

These cookies help us understand how visitors interact with our website.

They allow us to:

  • Measure website performance

  • Analyse visitor behaviour

  • Improve navigation and user experience

We may use tools such as Shopify analytics and other performance measurement technologies.

3. Marketing & Advertising Cookies

We use marketing cookies and tracking technologies to:

  • Deliver personalised advertisements

  • Measure the effectiveness of advertising campaigns

  • Enable remarketing across platforms

These may include:

  • Meta (Facebook) Pixel

  • Shopify analytics

  • Klaviyo tracking technologies

  • Behavioural advertising tools

These tools may collect information about your browsing behaviour across websites in order to deliver relevant advertising.

Managing Cookies

When you first visit our website, you may be presented with options to manage your cookie preferences.

You can also:

  • Control, block, or delete cookies through your browser settings

  • Withdraw consent for non-essential cookies where applicable

Please note that disabling certain cookies may affect website functionality and your overall browsing experience.

Third-Party Cookies

Some cookies may be placed by third-party service providers, including:

  • Advertising platforms

  • Analytics providers

  • Payment processors

These third parties may collect and process information in accordance with their own privacy policies. We recommend reviewing their policies for further information.

International Visitors

As James & Chloe Melbourne operates internationally and serves customers in Australia, cookie usage may also be subject to:

  • The Privacy Act 1988 (Cth)

  • The Australian Privacy Principles (APPs)

  • The General Data Protection Regulation (GDPR) where applicable

We aim to handle all data collected via cookies in compliance with applicable privacy legislation.

Contact

For more information about this Cookie Policy, please contact:

James & Chloe Melbourne
📧 info@jameschloemelbourne.com